You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin Cash list.
Locate the Bitcoin Cash you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin Cash to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin Cash’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
Bitstamp offers its users two ways to fund their account. You can do this through Fiat money or with your favorite cryptocurrency after passing the verification stage. The process is also pretty much the same with other exchanges.
The steps below will help you make your first deposit successful.
Let’s start by accessing the log-in page. Afterward, enter your User ID and password, then click the Login button to proceed.
If your account is 2FA-secured, you will have to retrieve the 6-digit code from your authenticator app. After entering the token, hit Continue.
Now that you are already logged in, you can now start your deposit. But before doing so, you have to select your currency as directed by the arrow on the left. In this example, we will choose EUR/ETH since we are going to fund with EUR and buy ETH. After this, click on the Deposit tab to go to the next page.
Just like the majority of the exchanges, putting money into your Bitstamp account using Bitcoin Cash is also very easy and straightforward. However, you have to make sure to verify your account to make this option available.
On the deposit page, choose the cryptocurrency that you wish to fund. We will use Bitcoin as our example. The address where you need to send the money will show up on the next screen. Bitstamp requires at least three confirmations for the transaction to become successful and they will send you an email confirming the deposit that you’ve just made.
If for some reason you want to fund your account with Fiat money instead of Bitcoin Cash, Bitstamp also has this option and you can do it in different ways. For this step, we will utilize the EU Bank (SEPA) option as an example.
SEPA is a payment integration initiative of the European Union of bank transfers that the euro currency dominates. It stands for Single Euro Payments Area.
From the left panel, click on ‘EU Bank (SEPA)’ to start the process.
Fill in your First and Last Name, Account Balance, and Amount. Then click on Deposit.
On the next page, you will receive the information as to where you’re going to send the money. Bitstamp will be basing this on the details that you provide from the previous form. Make sure to take note of this.
Fill out the SEPA form on the next step with your information (debtor/payer) and Bitstamp’s data (creditor/beneficiary). You can do this via online or directly at the bank.
Note: Your “Message number” is vital as this is one way for Bitstamp to know that it is your account you claimed to be yours. So make sure to enter it as a transfer reference on the Debtor’s data.
SEPA deposits usually take 1-3 business days before they appear on your Bitstamp account (excluding weekends and bank holidays). They will send you a confirmation via email once the transaction becomes successful.
To view your deposit, all you need to do is access your Account page, click Transactions and select ‘Deposit’ as the Type.
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