Processing Ethereum withdrawal from your DSX account is only possible after passing the Know Your Customer” or “KYC” stage.
Here you will find steps that can help you make your first Ethereum withdrawal on DSX.
First off, access the log-in page of the exchange.
After logging in, click on “Account,” then “Withdraw.”
You can follow the same withdrawal process on all available cryptocurrencies on DSX. Remember that DSX is supporting Bitcoin (BTC), Bitcoin Cash (BCC), Bitcoin Gold (BTG), Litecoin (LTC) and Ethereum (ETH).
To withdraw Ethereum from your DSX account to external wallet, you need to create a withdrawal template and use template each time you want to withdraw your funds to the same wallet address.
Inside the “Withdraw” page, click on “Create Template” and choose your Ethereum. Specify the template name (label) and wallet address to which you want to withdraw funds. Make sure that you are selecting the correct address to avoid losing funds. The template will be available on the “Withdraw” page.
To withdraw cryptocurrency from your DSX account using existing withdrawal template, click on the necessary withdrawal template. You will be redirected to the withdrawal form where you need to enter your withdrawal amount. Click the “Withdraw” button afterward and approve your withdrawal request.
Ethereum withdrawals are processed and sent to the cryptocurrency network in a few minutes. In some instances, it can take up to few hours due to additional security screening. Additional delays with Ethereum withdrawals can be caused by limited liquidity on DSX hot wallets. In that case, the withdrawals processing delay can be up to a few hours, while DSX transfer funds to hot wallet.
Just like processing Ethereum withdrawal, you need to complete the KYC stage before you can proceed with your transaction.
After clicking on “Withdraw,” you will be given instructions on what to input like your withdrawal amount.
Bank transfer withdrawals are usually processed within 1-2 business days. It can take longer during bank holidays. DSX uses Rietumu Bank to send bank transfers.
Withdrawals in Fiat currencies (USD, EUR, RUB) to the ePayments platform are instant.
With Gatecoin, you can deposit cryptocurrencies like Ethereum as well as Fiat money.
Here are the steps on how to deposit funds on your registered and confirmed Gatecoin account:
Click here to open the exchange site.
Log in using the email address and password you’ve filed for Gatecoin.
Once you’re logged in, you can see different menus on the left side of the page. Click on ‘Deposit’ which is the fifth option from the top.
For Ethereum deposit, go to ‘Deposit Funds’ and click on your Ethereum. In this example, we are using BTC.
Right below the currency options is the deposit address.
You can either copy the current deposit address or generate a new one. Scan the QR code and type in the numbers or copy the address using the external Ethereum wallet that holds the Ethereum you want to deposit. Send the transaction to continue.
It is a must to copy the correct address before submitting the transaction. Otherwise, you may lose control of your Ethereum as it can no longer be reverted.
Bitcoin funds should be available after six confirmations. You will see your recent and previous deposit transactions by clicking on ‘History.’
For Fiat money deposit, go to ‘Deposit Funds’ and select HKD/USD/EUR as well as your location. We are using USD in this example.
You will then see Gatecoin’s bank account details and instructions for you to process an e-banking or wire transfer depending on your location. After sending the transfer, upload the receipt of the transaction in your Gatecoin account under “Submit” next to “Instructions.”
Fill out the information correctly as it is shown on the account statement. You are also required to attach a screenshot of the online banking payment confirmation message. Gatecoin’s service provider will not issue the funds if the needed information is not provided.
The bank transfer takes up to two business days. You will see your recent and previous deposit transactions by clicking on ‘History.’
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