Processing Bitcoin Cash withdrawal from your DSX account is only possible after passing the Know Your Customer” or “KYC” stage.
Here you will find steps that can help you make your first Bitcoin Cash withdrawal on DSX.
First off, access the log-in page of the exchange.
After logging in, click on “Account,” then “Withdraw.”
You can follow the same withdrawal process on all available cryptocurrencies on DSX. Remember that DSX is supporting Bitcoin (BTC), Bitcoin Cash (BCC), Bitcoin Gold (BTG), Litecoin (LTC) and Ethereum (ETH).
To withdraw Bitcoin Cash from your DSX account to external wallet, you need to create a withdrawal template and use template each time you want to withdraw your funds to the same wallet address.
Inside the “Withdraw” page, click on “Create Template” and choose your Bitcoin Cash. Specify the template name (label) and wallet address to which you want to withdraw funds. Make sure that you are selecting the correct address to avoid losing funds. The template will be available on the “Withdraw” page.
To withdraw cryptocurrency from your DSX account using existing withdrawal template, click on the necessary withdrawal template. You will be redirected to the withdrawal form where you need to enter your withdrawal amount. Click the “Withdraw” button afterward and approve your withdrawal request.
Bitcoin Cash withdrawals are processed and sent to the cryptocurrency network in a few minutes. In some instances, it can take up to few hours due to additional security screening. Additional delays with Bitcoin Cash withdrawals can be caused by limited liquidity on DSX hot wallets. In that case, the withdrawals processing delay can be up to a few hours, while DSX transfer funds to hot wallet.
Just like processing Bitcoin Cash withdrawal, you need to complete the KYC stage before you can proceed with your transaction.
After clicking on “Withdraw,” you will be given instructions on what to input like your withdrawal amount.
Bank transfer withdrawals are usually processed within 1-2 business days. It can take longer during bank holidays. DSX uses Rietumu Bank to send bank transfers.
Withdrawals in Fiat currencies (USD, EUR, RUB) to the ePayments platform are instant.
SouthXchange has announced last May 1, 2018, that they will no longer support the depositing of Fiat money. USD is now being replaced by TUSD (TrueUSD), a cryptocurrency pegged 1:1 to the US Dollar. For more information, click here. All deposit transactions are now through cryptocurrencies.
Below are the steps on how to deposit Bitcoin Cash on your SouthXchange account:
Click here to open SouthXchange.
To log in, use the email and password you used when you registered.
After logging in, click on the “Wallets” button at the top bar.
On the “Wallets” page, type in your selected Bitcoin Cash on the search box. In this example, we are going to use Bitcoin.
You can also click on the heart symbol beside each currency so it will be added on your “favorites” tab, which is the blue ribbon at the top of the page.
Select the “Deposit” button and check out the minimum deposit in box 2(image below).
The deposit address is found in box 3. You can either copy it or scan the QR code below the address and type in the numbers under the code. Send the transaction to continue the process.
Make sure to copy the right address. Check the first two symbols and last two symbols before proceeding. You may lose control over your funds otherwise.
You can find the transaction history at the “Orders” button at the top bar, or by clicking on “Transactions” beside “Withdrawal.”
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