You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin Cash list.
Locate the Bitcoin Cash you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin Cash to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin Cash’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
With Gatecoin, you can deposit cryptocurrencies like Bitcoin Cash as well as Fiat money.
Here are the steps on how to deposit funds on your registered and confirmed Gatecoin account:
Click here to open the exchange site.
Log in using the email address and password you’ve filed for Gatecoin.
Once you’re logged in, you can see different menus on the left side of the page. Click on ‘Deposit’ which is the fifth option from the top.
For Bitcoin Cash deposit, go to ‘Deposit Funds’ and click on your Bitcoin Cash. In this example, we are using BTC.
Right below the currency options is the deposit address.
You can either copy the current deposit address or generate a new one. Scan the QR code and type in the numbers or copy the address using the external Bitcoin Cash wallet that holds the Bitcoin Cash you want to deposit. Send the transaction to continue.
It is a must to copy the correct address before submitting the transaction. Otherwise, you may lose control of your Bitcoin Cash as it can no longer be reverted.
Bitcoin funds should be available after six confirmations. You will see your recent and previous deposit transactions by clicking on ‘History.’
For Fiat money deposit, go to ‘Deposit Funds’ and select HKD/USD/EUR as well as your location. We are using USD in this example.
You will then see Gatecoin’s bank account details and instructions for you to process an e-banking or wire transfer depending on your location. After sending the transfer, upload the receipt of the transaction in your Gatecoin account under “Submit” next to “Instructions.”
Fill out the information correctly as it is shown on the account statement. You are also required to attach a screenshot of the online banking payment confirmation message. Gatecoin’s service provider will not issue the funds if the needed information is not provided.
The bank transfer takes up to two business days. You will see your recent and previous deposit transactions by clicking on ‘History.’
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