Processing Bitcoin withdrawal from your DSX account is only possible after passing the Know Your Customer” or “KYC” stage.
Here you will find steps that can help you make your first Bitcoin withdrawal on DSX.
First off, access the log-in page of the exchange.
After logging in, click on “Account,” then “Withdraw.”
You can follow the same withdrawal process on all available cryptocurrencies on DSX. Remember that DSX is supporting Bitcoin (BTC), Bitcoin Cash (BCC), Bitcoin Gold (BTG), Litecoin (LTC) and Ethereum (ETH).
To withdraw Bitcoin from your DSX account to external wallet, you need to create a withdrawal template and use template each time you want to withdraw your funds to the same wallet address.
Inside the “Withdraw” page, click on “Create Template” and choose your Bitcoin. Specify the template name (label) and wallet address to which you want to withdraw funds. Make sure that you are selecting the correct address to avoid losing funds. The template will be available on the “Withdraw” page.
To withdraw cryptocurrency from your DSX account using existing withdrawal template, click on the necessary withdrawal template. You will be redirected to the withdrawal form where you need to enter your withdrawal amount. Click the “Withdraw” button afterward and approve your withdrawal request.
Bitcoin withdrawals are processed and sent to the cryptocurrency network in a few minutes. In some instances, it can take up to few hours due to additional security screening. Additional delays with Bitcoin withdrawals can be caused by limited liquidity on DSX hot wallets. In that case, the withdrawals processing delay can be up to a few hours, while DSX transfer funds to hot wallet.
Just like processing Bitcoin withdrawal, you need to complete the KYC stage before you can proceed with your transaction.
After clicking on “Withdraw,” you will be given instructions on what to input like your withdrawal amount.
Bank transfer withdrawals are usually processed within 1-2 business days. It can take longer during bank holidays. DSX uses Rietumu Bank to send bank transfers.
Withdrawals in Fiat currencies (USD, EUR, RUB) to the ePayments platform are instant.
You can put funds into your ANXPRO account through Cash, Hong Kong Local Bank Cheques, or by transferring digital assets. For cash deposits, the platform currently supports HKD and USD only which you can do by visiting their office. Otherwise, if it’s a cheque or Bitcoin deposit, you will need to do it on to their site or mobile app.
As such, we have prepared simple and easy steps that you can follow to help you in funding your ANXPRO account.
To start, open the exchange site by clicking this link.
Log-in using your registered account.
Go to the ‘Funds’ section by clicking the tab at the top of the page.
Select ‘Payment’ to start your deposit.
Under ‘Digital Assets’ choose which Bitcoin you want to deposit. For this example, let’s use BTC.
Scan the QR code for your wallet address, or you may also copy and paste the address that you see into the digital asset platform to which you will get the funds. Complete this step by following the instructions provided by the external wallet or other digital asset platforms. The transfer of funds is processed automatically and may take a few minutes to a few hours before reflecting in your account.
For Fiat deposits, Cash and Hong Kong Local Bank Cheques are available. As mentioned, cash deposits can be made directly at the ANXPRO office with HKD and USD as the available options. If the cash amount is more than HKD$100,000, a ‘Source of funds’ document will be required. Processing time for cash deposit usually takes 3-5 hours or funds might show at the end of the current business day if there is a large volume of requests on that day.
Aside from cash deposits, you may also opt to fund your account using Hong Kong Local Bank Cheques. From the ‘Payment’ section, click on ‘HKD’ or the Fiat currency you intend to make a deposit. On the next page choose ‘Hong Kong Bank Cheque’ then write your email address, phone number and the Reference code at the back of your cheque. You may send it via mail or drop it off at the ANXPRO office during business hours. It takes 3-5 banking days before the money reflects in your ANXPRO account.
Note: As of this writing, ANXPRO doesn’t support bank transfers, e-cheques and credit cards for deposits.
Access your ‘Portfolio’ page if you want to check your balance or funds.
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