Processing Bitcoin withdrawal from your DSX account is only possible after passing the Know Your Customer” or “KYC” stage.
Here you will find steps that can help you make your first Bitcoin withdrawal on DSX.
First off, access the log-in page of the exchange.
After logging in, click on “Account,” then “Withdraw.”
You can follow the same withdrawal process on all available cryptocurrencies on DSX. Remember that DSX is supporting Bitcoin (BTC), Bitcoin Cash (BCC), Bitcoin Gold (BTG), Litecoin (LTC) and Ethereum (ETH).
To withdraw Bitcoin from your DSX account to external wallet, you need to create a withdrawal template and use template each time you want to withdraw your funds to the same wallet address.
Inside the “Withdraw” page, click on “Create Template” and choose your Bitcoin. Specify the template name (label) and wallet address to which you want to withdraw funds. Make sure that you are selecting the correct address to avoid losing funds. The template will be available on the “Withdraw” page.
To withdraw cryptocurrency from your DSX account using existing withdrawal template, click on the necessary withdrawal template. You will be redirected to the withdrawal form where you need to enter your withdrawal amount. Click the “Withdraw” button afterward and approve your withdrawal request.
Bitcoin withdrawals are processed and sent to the cryptocurrency network in a few minutes. In some instances, it can take up to few hours due to additional security screening. Additional delays with Bitcoin withdrawals can be caused by limited liquidity on DSX hot wallets. In that case, the withdrawals processing delay can be up to a few hours, while DSX transfer funds to hot wallet.
Just like processing Bitcoin withdrawal, you need to complete the KYC stage before you can proceed with your transaction.
After clicking on “Withdraw,” you will be given instructions on what to input like your withdrawal amount.
Bank transfer withdrawals are usually processed within 1-2 business days. It can take longer during bank holidays. DSX uses Rietumu Bank to send bank transfers.
Withdrawals in Fiat currencies (USD, EUR, RUB) to the ePayments platform are instant.
You can obtain funds in your Coinsuper account through cryptocurrencies or Fiat money. Always remember that transactions are allowed only after identity authentication is completed and approved on Coinsuper.
Here you will find steps that can help you make your first Bitcoin deposit on Coinsuper.
First off, access the log-in page of the exchange and enter your registered username and password. Click on “Login” to continue.
After logging in, click on “Account” and select on “My Balance” where cryptocurrencies and Fiat money currencies are listed. To start depositing, select your currency and click on the “Deposit” box.
To deposit Bitcoin on your Coinsuper account, you need to select first your Bitcoin from the list which is under “Crypto.” Once you’ve selected your Bitcoin, click on the “Deposit” box.
In this example, let’s use BTC. After clicking on BTC’s deposit button, you will be routed to a new page showing you the deposit address. You can copy the address and make sure you are using the correct one to avoid losing your money forever as processed transactions can no longer be reverted.
To deposit Fiat money on your account, click on “Deposit” and do a transfer to the bank account provided on the page. After remittance, click on “Submit remittance record.” Fill in transfer amount and remittance receipt number, then upload a clear remittance receipt. Select “Submit” to continue.
After submitting the remittance information, it will be manually reviewed. It will take some time and after the review is completed, you can see the arrival status by going to “Account” then “Account Summary.”
Remarks: Coinsuper adopts manual review and remittance. Generally, manual remittance will be entered into the account automatically when the remittance is received by the system. The time of arrival depends on the bank’s remittance speed.
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