Processing Bitcoin withdrawal from your DSX account is only possible after passing the Know Your Customer” or “KYC” stage.
Here you will find steps that can help you make your first Bitcoin withdrawal on DSX.
First off, access the log-in page of the exchange.
After logging in, click on “Account,” then “Withdraw.”
You can follow the same withdrawal process on all available cryptocurrencies on DSX. Remember that DSX is supporting Bitcoin (BTC), Bitcoin Cash (BCC), Bitcoin Gold (BTG), Litecoin (LTC) and Ethereum (ETH).
To withdraw Bitcoin from your DSX account to external wallet, you need to create a withdrawal template and use template each time you want to withdraw your funds to the same wallet address.
Inside the “Withdraw” page, click on “Create Template” and choose your Bitcoin. Specify the template name (label) and wallet address to which you want to withdraw funds. Make sure that you are selecting the correct address to avoid losing funds. The template will be available on the “Withdraw” page.
To withdraw cryptocurrency from your DSX account using existing withdrawal template, click on the necessary withdrawal template. You will be redirected to the withdrawal form where you need to enter your withdrawal amount. Click the “Withdraw” button afterward and approve your withdrawal request.
Bitcoin withdrawals are processed and sent to the cryptocurrency network in a few minutes. In some instances, it can take up to few hours due to additional security screening. Additional delays with Bitcoin withdrawals can be caused by limited liquidity on DSX hot wallets. In that case, the withdrawals processing delay can be up to a few hours, while DSX transfer funds to hot wallet.
Just like processing Bitcoin withdrawal, you need to complete the KYC stage before you can proceed with your transaction.
After clicking on “Withdraw,” you will be given instructions on what to input like your withdrawal amount.
Bank transfer withdrawals are usually processed within 1-2 business days. It can take longer during bank holidays. DSX uses Rietumu Bank to send bank transfers.
Withdrawals in Fiat currencies (USD, EUR, RUB) to the ePayments platform are instant.
With Kraken, you can deposit cryptocurrencies like Bitcoin as well as Fiat money, but first, make sure you have completed the account “Verification” process and have activated 2FA.
Here are the steps on how to deposit Bitcoin on your registered and confirmed Kraken account:
Click here to open the exchange site and click on “Log in.”
Click on “Log in” and enter your registered email address and password. You also need to verify Two-factor Authentication, then click on “Log in.”
Once you’re logged in, click on “Funding” to start depositing.
To deposit Bitcoin, click on “Deposit” and select your preferred Bitcoin. Make sure that the Bitcoin deposit you opted to make meets the minimum deposit requirements. Also, double-check that you are sending the correct Bitcoin to the address as transactions sent to the wrong address may not be recoverable.
For an initial deposit, you will have to generate a new deposit address. Click the ‘Generate New Address’ button to do so.
After adding a deposit address, copy and paste the address and the generated ‘destination tag’ or ‘memo’ if required into the wallet from which the funds will be sent.
To deposit Fiat money, select your currency under “Deposit” and select your deposit method from the drop-down menu.
Copy the deposit wire details and supply the needed information required by the system, depending on what method you have selected. Double check your information, then confirm the deposit transaction.
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