You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin list.
Locate the Bitcoin you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
You can put funds into your ANXPRO account through Cash, Hong Kong Local Bank Cheques, or by transferring digital assets. For cash deposits, the platform currently supports HKD and USD only which you can do by visiting their office. Otherwise, if it’s a cheque or Bitcoin deposit, you will need to do it on to their site or mobile app.
As such, we have prepared simple and easy steps that you can follow to help you in funding your ANXPRO account.
To start, open the exchange site by clicking this link.
Log-in using your registered account.
Go to the ‘Funds’ section by clicking the tab at the top of the page.
Select ‘Payment’ to start your deposit.
Under ‘Digital Assets’ choose which Bitcoin you want to deposit. For this example, let’s use BTC.
Scan the QR code for your wallet address, or you may also copy and paste the address that you see into the digital asset platform to which you will get the funds. Complete this step by following the instructions provided by the external wallet or other digital asset platforms. The transfer of funds is processed automatically and may take a few minutes to a few hours before reflecting in your account.
For Fiat deposits, Cash and Hong Kong Local Bank Cheques are available. As mentioned, cash deposits can be made directly at the ANXPRO office with HKD and USD as the available options. If the cash amount is more than HKD$100,000, a ‘Source of funds’ document will be required. Processing time for cash deposit usually takes 3-5 hours or funds might show at the end of the current business day if there is a large volume of requests on that day.
Aside from cash deposits, you may also opt to fund your account using Hong Kong Local Bank Cheques. From the ‘Payment’ section, click on ‘HKD’ or the Fiat currency you intend to make a deposit. On the next page choose ‘Hong Kong Bank Cheque’ then write your email address, phone number and the Reference code at the back of your cheque. You may send it via mail or drop it off at the ANXPRO office during business hours. It takes 3-5 banking days before the money reflects in your ANXPRO account.
Note: As of this writing, ANXPRO doesn’t support bank transfers, e-cheques and credit cards for deposits.
Access your ‘Portfolio’ page if you want to check your balance or funds.
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