You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin list.
Locate the Bitcoin you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
Putting funds into your BitInka account can be done by either depositing through Bitcoin or Fiat money. However, for Fiat deposits, BitInka requires that you verify your identity first. Otherwise, if it’s a Bitcoin deposit, account verification is not necessary.
Here, you will find steps that you can follow in funding your BitInka account.
Click this to access the platform.
Once the site is up log-in with your registered account.
After logging in, you’ll be routed directly to the Wallet section.
To initiate a Bitcoin deposit, click on the ‘Cryptocoins’ tab.
Choose the Bitcoin that you wish to deposit from the list and hit on the ‘Deposit’ button that corresponds the Bitcoin.
The next screen will show your crypto-wallet public address. Enter the platform to which you’re going to acquire Bitcoin and either scan the QR code or enter the cryptocurrency address. Minimum deposit you can make is 0.0001 BTC. You will receive three confirmation notices before your Bitcoin deposit arrives which usually takes up to 24 hours.
Now let’s talk about Fiat deposit. Remember that you can only initiate this process after your account gets verified. To fund a verified account with Fiat money, go to the ‘Currency’ tab which is still under the Wallet section.
From the list of currencies or fiat money, choose which one you want to fund. Click on the ‘Deposit’ button to proceed. On the following page, you must specify on how you’re going to add credit to your account (transfers are the preferred method here). Enter the amount of your deposit and then click Total. Confirm that the amount is correct and hit Enter. An email with the information of the bank account to which you must make the deposit will arrive in your inbox.
Lastly, you have to verify your deposit to avoid delays. To do this, go to the Wallet section and click Deposit. Select the currency to which you have made the deposit and hit Verify. Provide the information being requested on the next page, attach the voucher and click on Save. Crediting time may take 24 to 72 business hours.
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