You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin list.
Locate the Bitcoin you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
You can obtain funds in your Coinsuper account through cryptocurrencies or Fiat money. Always remember that transactions are allowed only after identity authentication is completed and approved on Coinsuper.
Here you will find steps that can help you make your first Bitcoin deposit on Coinsuper.
First off, access the log-in page of the exchange and enter your registered username and password. Click on “Login” to continue.
After logging in, click on “Account” and select on “My Balance” where cryptocurrencies and Fiat money currencies are listed. To start depositing, select your currency and click on the “Deposit” box.
To deposit Bitcoin on your Coinsuper account, you need to select first your Bitcoin from the list which is under “Crypto.” Once you’ve selected your Bitcoin, click on the “Deposit” box.
In this example, let’s use BTC. After clicking on BTC’s deposit button, you will be routed to a new page showing you the deposit address. You can copy the address and make sure you are using the correct one to avoid losing your money forever as processed transactions can no longer be reverted.
To deposit Fiat money on your account, click on “Deposit” and do a transfer to the bank account provided on the page. After remittance, click on “Submit remittance record.” Fill in transfer amount and remittance receipt number, then upload a clear remittance receipt. Select “Submit” to continue.
After submitting the remittance information, it will be manually reviewed. It will take some time and after the review is completed, you can see the arrival status by going to “Account” then “Account Summary.”
Remarks: Coinsuper adopts manual review and remittance. Generally, manual remittance will be entered into the account automatically when the remittance is received by the system. The time of arrival depends on the bank’s remittance speed.
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