You can withdraw both cryptocurrencies and fiat money on your SouthXchange account.
Here’s a guide to help you withdraw funds from your account:
Click here to open SouthXchange.
Log in using the email and password you registered for SouthXchange.
Once you’re in, select “Wallets” from the top bar. You will be taken to the Bitcoin list.
Locate the Bitcoin you want from the list or type it in on the search box. In this example, we will be using Bitcoin.
Add your selected Bitcoin to the “favorites” tab, which is the blue ribbon at the top, by clicking on the heart symbol beside each Bitcoin’s name.
Click on “Withdrawal” from the panel. Take note of the minimum amount, and then enter the information needed. You can choose from paying the fees yourself or letting the receiver pay it.
It is a must always to check the address to avoid sending your funds to the wrong account for once the transaction has been processed, it cannot be reverted.
Once done, select the “Withdraw” button.
You can check the transactions you made by clicking on the “Transactions” button beside “Withdrawal” or the “Orders” button located at the top bar.
SouthXchange has already stopped supporting Fiat-related transactions. However, you can still withdraw Fiat money (USD) through bank wire. This service has a fee of $30 (USA) or $45 (rest of the world).
To request this service, please create a support ticket with the following information:
You can acquire funds in your DSX account through digital currencies like Bitcoin or Fiat money. If you prefer to add funds through Bank transfer, you are required to finish the “Know Your Customer” or “KYC” process. If you have a verified ePayments account, you can link it and deposit directly.
Here you will find steps that can help you make your first Bitcoin deposit on DSX.
First off, access the log-in page of the exchange.
After logging in, select the “Add funds” option. This is where you can see all your DSX cryptocurrency wallets.
If you wish to deposit cryptocurrencies like Bitcoin on your DSX account, select your desired Bitcoin. After making your selection, you will be given a “deposit address” which you need to copy using the “Copy button” or press the “Info button” and scan the QR code. You will receive an email notification when the Bitcoin deposit is processed and funds are available on your DSX account.
Incoming cryptocurrency transaction will be finally processed by DSX only after the exact count of network confirmations. Confirmations count depends on cryptocurrency.
For your reference, these are the supported cryptocurrencies:
Bitcoin (BTC) – 3 confirmations (apx. 30 minutes, sometimes longer)
Bitcoin Cash (BCC) – 6 confirmations (apx. 1 hour, sometimes longer)
Bitcoin Gold (BTG) – 6 confirmations (apx. 1 hour, sometimes longer)
Litecoin (LTC) – 6 confirmations (apx. 15 – 20 minutes, sometimes longer)
Ethereum (ETH) – 25 confirmations (apx. 5 – 10 minutes, sometimes longer)
For you to upload Fiat money to your DSX account through Bank transfer, you need to complete your KYC process as described above OR if you have a verified ePayments* account, you can link it and then deposit instantly.
*ePayments is an international payment provider that makes it easy to send money transfers across borders almost instantly.
From the dashboard, follow the instructions on how to upload funds to a bank account after passing KYC. If you’ve not passed KYC and/or need a faster option and you have an ePayments account, you can quickly link it (after clicking the “Add funds” button)
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